What This Document Is
This document is a sample customer satisfaction questionnaire designed for a staff restaurant or café. It’s a tool used to gather feedback from customers regarding food quality, variety, value, service, and the overall restaurant environment. It’s intended for use in an Entrepreneurship course (BUS 111) at Nassau Community College.
Why This Document Matters
This example is valuable for students learning about market research and customer feedback in an entrepreneurial context. It demonstrates a practical application of gathering data to improve a business offering. Students can analyze the questions asked and consider how the responses could be used to make informed business decisions. It’s typically used as part of coursework to understand how to design and implement customer surveys.
Common Limitations or Challenges
This is *only* an example survey. It does not include analyzed results, guidance on survey distribution, or detailed instructions on interpreting the data collected. It’s a template, not a complete research study.
What This Document Provides
The full document includes a complete questionnaire with sections covering: food choices and frequency, value for money, food variety, potential new menu items, health concerns, restaurant environment (cleanliness, service, seating), and demographic information (age, sex, job type). It also includes space for open-ended comments and contact information for follow-up. This preview does *not* provide any analysis of the survey or instructions on how to use it.