What This Document Is
This study guide supports coursework in Organization Behavior and Human Resources (BUSMHR 3200) at The Ohio State University, specifically designed to aid in preparation for Examination Four. It focuses on the critical areas of conflict and negotiation within organizational settings, drawing from key course readings. This resource is intended to help students consolidate their understanding of theoretical frameworks and practical applications related to interpersonal and intergroup dynamics.
Why This Document Matters
Students enrolled in BUSMHR 3200 will find this study guide particularly valuable when reviewing for Exam IV. It’s ideal for those seeking a structured overview of the core concepts related to conflict management and negotiation strategies. Individuals aiming to improve their comprehension of how conflict arises, its potential consequences, and effective resolution techniques will benefit from a thorough review of the material contained within. Accessing the full study guide will provide a focused and efficient path to exam readiness.
Topics Covered
* The nature of conflict and its varying forms within organizations
* Distinctions between functional and dysfunctional conflict
* Factors influencing individuals’ tendencies to avoid conflict
* Desired outcomes of successful conflict resolution processes
* The role of personality in interpersonal conflict
* Dynamics of conflict between groups and departments
* Approaches to managing and resolving conflict effectively
* Alternative dispute resolution methods
What This Document Provides
* Key definitions of essential terminology related to conflict and negotiation.
* An exploration of core concepts surrounding constructive and destructive conflict.
* Insights into the motivations behind conflict avoidance behaviors.
* An overview of desired outcomes associated with effective conflict management.
* A framework for understanding the sources and implications of different types of conflict.
* A foundation for applying theoretical knowledge to real-world organizational scenarios.
