What This Document Is
This document outlines the specifications for Homework 2 in ISM 270, Service Engineering and Management at UC Santa Cruz. It details a practical project centered around route optimization within a real-world service context – a medical courier service adapting to a new fuel source. It’s a comprehensive assignment description designed to test your understanding of service operations and logistical planning.
Why This Document Matters
This document is essential for students enrolled in ISM 270 who are preparing to complete Homework 2. It’s crucial to review this *before* beginning the assignment to fully grasp the project’s scope, objectives, and grading criteria. Students will benefit from understanding the scenario and required deliverables to effectively allocate their time and resources. It’s particularly valuable for those seeking to apply theoretical concepts to a practical, industry-relevant challenge.
Topics Covered
* Route Optimization
* Service Operations Management
* Logistics and Supply Chain
* Algorithm Application (Clarke-Wright)
* Web Application Development (JavaScript, AJAX)
* Geographic Information Systems (Google Maps API)
* Biodiesel Fuel & Sustainable Operations
What This Document Provides
* A detailed project scenario involving a medical courier service and a transition to biodiesel fuel.
* Clear learning objectives for the assignment.
* A breakdown of the assessment weighting for each component of the homework.
* An overview of the program architecture and tools to be utilized.
* Contextual background information regarding the company and the grant received.
* Specific geographical areas to be considered for route planning.
* References to relevant course materials (textbook pages).
